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Exam MB-901: Microsoft Dynamics 365 Fundamentals (beta): https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901
This exam will cover the positioning and benefits of adopting Dynamics 365.
Candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing.
Candidates of this exam should have a general knowledge of relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.
QUESTION 1
A company uses Dynamics 365 Supply Chain Management.
The company hires seasonal workers during peak summer months. The workers must quickly learn to operate
manufacturing machinery.
You need to streamline training for the workers and provide a consistent and standardized way to perform tasks.
What should you recommend?
A. Remote Assist
B. Guides
C. Layout
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/
QUESTION 2
A company needs visibility into the frequency, number, and types of calls they receive at their customer support center.
You need to recommend a solution for the company.
What should you recommend?
A. Data Manager
B. Customer Service Insights
C. Relationship Analytics
Correct Answer: B
QUESTION 3
A company uses Dynamics 365 Commerce. The company is launching a new product line for select stores.
The company wants to ensure that stores participating in the launch receive the new products. Stores that are not
participating in the launch must not be able to order the products.
You need to recommend tools to help the company launch the new product line.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A. Define products for distribution using product assortment.
B. Define products for distribution using security roles.
C. Control product distribution using purchase agreement.
D. Control product distribution using trade agreement.
Correct Answer: AD
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/assortments
QUESTION 4
A company uses Dynamics 365 Sales. You plan to use Power Apps to create a customized app that allows sales team
members to enter data for customer, leads, and opportunities. Sales team members must be able to enter the
information from desktops, laptops, tablets, and mobile devices. All salespeople need access to the same forms, views
and reports. What is the minimum number of Power Apps that you must create?
A. 1
B. 2
C. 3
D. 4
Correct Answer: A
QUESTION 5
HOTSPOT
A company wants to ensure they comply with common data privacy standards and regulations. For each of the following
statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 6
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which tool should you use?
A. Power Automate
B. Power BI
C. Microsoft Forms Pro
D. Management Reporter
Correct Answer: B
Power BI is a power analytics tool that allows us to visualize data. We can create reports in Power BI using Dynamics
365 data. Incorrect Answers:
A: Power Automate is used to send surveys to respondents based on a business trigger.
C: Microsoft Forms Pro is used to create surveys.
D: Management Reporter is now known as Financial Reports is not available in Dynamics 365 Sales.
Reference: https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/posts/how-to-connect-power-bi-todynamics-365 https://docs.microsoft.com/en-us/power-platform/admin/use-power-bi
QUESTION 7
A company wants to be able to give quotes to customers from their parts list.
You need to recommend a solution for the company.
What should you recommend?
A. Dynamics 365 Marketing
B. Dynamics 365 Sales
C. Dynamics 365 Human Resources
D. Dynamics 356 Customer Insights
Correct Answer: B
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales
QUESTION 8
DRAG DROP
A company plans to deploy Dynamics 365 Sales.
Match each term to its definition.
Instructions: To answer, drag the appropriate deployment type from the column on the left to its definition on the right.
Each deployment type may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
QUESTION 9
This question requires that you evaluate the underlined text to determine if it is correct.
A construction services firm plans to standardize financial and payroll functions including the capability of adding project
timesheets to track work and costs for community improvement projects.
You recommend that the company implements Dynamics 365 Finance.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect,
select the answer choice that makes the statement correct.
A. No change is needed.
B. Dynamics 365 Supply Chain Management
C. Power Platform
D. Dynamics 365 Talent
Correct Answer: A
QUESTION 10
HOTSPOT
A company uses Dynamics 365 Sales. The company plans to create custom reports and dashboards.
The company does not want to manage security for reporting separately.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 11
A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to
better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is
difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Create a survey form in Dynamics 365 Marketing and create a campaign to send it to out and collect data.
B. Use Power Automate to automatically send Forms Pro surveys.
C. Use Forms Pro to compile results from the existing third-party app.
D. Use Forms Pro to collect and analyze survey results.
E. Create surveys in Dynamics 365 Marketing by using Questionnaire.
Correct Answer: BD
Reference: https://docs.microsoft.com/en-us/forms-pro/get-started
https://docs.microsoft.com/en-us/forms-pro/send-survey-flow
QUESTION 12
A company uses Dynamics 365 Human Resources.
You need to ensure that workers can document their own performance relative to goals.
Where should you direct the workers?
A. Personnel management page
B. Compensation management page
C. Performance goals page
D. Employee self-service workspace
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/human-resources/hr-develop-performance-managementoverview
QUESTION 13
You are discussing the benefits of hosting a Dynamics 365 development sandbox on Microsoft Azure.
What are two benefits? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. ability to adhere to static cost requirements
B. a higher level of system availability in the event of a disaster
C. ability to easily scale for increased growth
D. physical control over server hardware
Correct Answer: BC
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